Smart-QA is an upgraded version of what was formally known as cME and provides the same current functionalities and much more on a new platform with a more user-friendly interface, scalability and faster performance.

Smart-QA is a web-based application software and provides a structured approach to help companies improve efficiency, improve value-added compliance, improve visibility, reduce cost, increase accountability, and increase ownership in the QA organization. This solution encompasses all the QA activities such as batch record release management, audits, inspections, investigation time management, QA standards management, and more. The new architecture is based on Smart-QC and can be integrated with almost any system including ERP (i.e., SAP/Oracle for batch record issuance), QMS (i.e., TrackWise to manage the time spent by the QA), LIMS, and more. Smart-QA has a configurable multi-factor algorithm to schedule the work in the QA area automatically combined with work that is manually assigned, tracked, and monitored via Smart-QA.

Cloud Services

Our solutions are hosted on Amazon Cloud, one of the most flexible, scalable and reliable cloud providers


Our technical support is available to help you troubleshoot any issue and address challenges post implementation


Implementation support, integration and post go-live help you achieve operational excellence


Go-Live in 3-4 weeks with the Batch Record Management Module


  • We implemented Smart-QC in our largest lab which supports several sites, as this is the most feasible way for us to schedule over 150 analyses on a daily basis. We are using the efficiency management module and “right-first-time” as part of our quarterly and yearly review in assessing our resource performance. We have reduced our standard by 15% since system implementation and it is now fully integrated with our OPEX program and supply chain. - TEVA
  • We’ve been using Smart-QC for the past few years and have realized that when we are pressed to improve efficiency, one of the most critical components of our success is having a planning and scheduling system to augment our LIMS system and provide much needed functionalities such as budgeting, next year plans, and more. - Pfizer
  • We selected Smart-QC after reviewing 17 different internal/external solutions and have implemented Smart-QC in less than 5 months in 5 of our key sites. We have 6 more sites coming live soon. Since implementation, we have seen significant improvement in throughput, cycle time reduction, and on-time delivery in the pilot sites. Smart-QC also continues to enhance our overall lab operational excellence. Most recently, we have integrated Smart-QC with our JJ-PS JNJ Lean/Six Sigma program to further enhance our overall performance. –Johnson & Johnson
  • Smart-QC was part of an overall corporate strategy to address the overall planning and scheduling processes in our QC Laboratories. Since the deployment of Smart-QC, we have realized a major reduction in cycle time and improvement in our on-time delivery. Our management team is using the Smart-QC executive dashboard on a weekly basis and we are using the planning module to enhance the overall network capacity. -Biogen